Terms & Conditions

Hog’s Squad Membership Terms & Conditions

  1. By registering as a member of Hog’s Squad or by utilising any Hog Squad benefits such as your card or claiming any Hog’s Squad member benefits, you agree to enter into, and be bound by, a contract with Hogs Breath (Australia) Pty Ltd [ACN 071 132 655] (“We, Us, Our”) and your participation in the Hogs Squad program will be governed by, these Hog’s Squad Membership Terms and Conditions.
  2. You agree that you have read and accept the terms of our privacy policy located at http://www.hogssquad.com/privacypolicy including without limitation the collection, use and disclosure of personal information. You consent to us, our franchisees, licensees, and business partners contacting you from time to time, including via telephone, post, facsimile and electronic (ie. sms, email and internet) methods.

Payment

  1. To be part of Hog’s Squad, you must pay a one-off fee of $19.90 per card, which may entitle you to a lifetime membership while the Hog’s Squad Program remains active subject to these terms and conditions.

Hog’s Squad Benefits

  1. Our Hog’s Squad benefits include:
  • Swipe/scan your Hog’s Squad card anytime at any Hog’s restaurant in Australia and New Zealand when dining and you will be rewarded with a 25% discount off your main meal unless otherwise specified.
  • Receiving one complimentary birthday voucher valid for use in the month of your birthday, in the year you receive the voucher. Voucher entitles the card holder to a free Natural or Blackened Prime Rib Steak in a traditional cut size or choose your own masterpiece from our menu to equal or lesser value. Maximum value must not exceed $33.95. Offer does not include mega cut sized steaks. Offer not valid with any other offer or discount for the card holder. Limited to one complimentary birthday meal per person, per annum. You consent to us posting or emailing birthday vouchers which state your name, address, birth month and year of validity.
  • Hog’s Squad members may receive other offers and promotions during the time of their membership, including from partners of Hog’s Australia’s Steakhouse.

Kids 12 years and under

  1. Kids 12 years of age and under are eligible to hold a Hog’s Squad Card and receive:
    1. When they purchase a main meal, 25% off their main meal purchased from our Kids Menu, a free drink and a kid’s ice cream; and
    2. a birthday card and can only choose their free birthday meal from our Kids Menu including a drink and kids ice cream.

Hog’s Squad Conditions

  1. Hog’s Squad cards are valid for use within Australia and New Zealand Hog’s Australia’s Steakhouse restaurants only and is not valid with any other promotions, coupons, vouchers, discounts, home delivery, $9.90 lunch dishes ($12.90 lunch dishes in NZ) or other in-store offers.
  2. Replacement cards will incur an administration cost.
  3. Discounts and benefits from the card and promotions are for each member nominated on the card only.
  4. Hog’s Squad cards joined with a unique email address will only receive a birthday card if they join more than 16 days prior to their birthday.
  5. Member benefits are personal to you and are not transferable.
  6. We do not exchange or refund member benefits for anything else including cash or gift cards.
  7. Participation is offered at our discretion and we reserve the right to revoke privileges for any reason.
  8. We reserve the right to change these terms from time to time, and you agree that each time you use our Hog’s Squad card you accept the terms and conditions, as revised.
  9. A Hog’s Squad membership entails both a physical and digital card and both items are subject to change at our discretion.
  10. Each Hog’s Squad card is limited to one person only with one unique email address and cannot be used by any person other than the member registered to the Hog’s Squad card.
  11. A person may only hold one (1) Hog’s Squad membership at any one time. We reserve the right to terminate multiple Hog’s Squad memberships held by one person.

Cancellation of your Hog’s Membership

  1. If you no longer wish to be a member of the Hogs Squad program, you can deregister your card by contacting us on 1800 464 783 (AUS) or 0800 464 783 (NZ). By deregistering your card, you will no longer be able to acquire any benefits or eligible to use any benefits.

Termination

  1. We reserve the right at any time to give notice to:
    1. (a) Decline to issue Hog’s Squad cards or provide any Hog’s Squad membership benefits;
    2. (b) Withdraw or cancel any Hog’s Squad cards or Hog’s Squad membership benefits;
    3. (c) Reverse any Hog’s Squad member benefits;
    4. (d) Terminate your Hog’s Squad membership of the program; or
    5. (e) Terminate the Hog’s Squad program.
  1. Because, inter alia:
    1. (a) your abuse or attempt of abuse of your Hog’s Squad membership, or the benefits associated;
    2. (b) you act contrary to these terms and conditions;
    3. (c) any Hog’s Squad member benefits which are accumulated fraudulently to you or we suspect you have attempted to obtain any Hog’s Squad benefits fraudulently;
    4. (d) you use or attempted to use any Hog’s Squad benefits for another person other than the cardholder;
    5. (e) Your bankruptcy or death.
  2. Membership may be cancelled/refused to individuals by Hog’s Breath Cafe (Australia) Pty Ltd at its discretion, if Membership is deemed to be fraudulent, linked to a fraudulent Membership and/or a Member engages at any Hog’s Breath Cafe / Hog’s Australia’s Steakhouse store and/or to a Hog’s Breath Cafe (Australia) Pty Ltd or Hog’s Breath Cafe / Hog’s Australia’s Steakhouse employee in a derogatory, harmful, drunken and/or manner otherwise regarded by Hog’s Breath Cafe (Australia) Pty Ltd as highly inappropriate.
  3. On termination of your membership, we may retain your Hog’s Squad membership information for record keeping purposes and for general analysis purposes and may allocate to others members any membership.
  4. You agree that we do not need to notify you in advance or give you any reason or any action taken in connection with your membership.

Hog’s Squad Liability

  1. You acknowledge and agree that there may be:
    1. (a) A delay in issuing you with a card or non-issue to you of any Hog’s Squad member benefits;
    2. (b) Delay in, or non-replacement of a lost, stolen or damaged Hog’s Squad card;
    3. (c) Acts, errors or admissions by us in the course of providing Hog’s Squad member benefits;
    4. (d) Suspension and/or termination of the Hog’s Squad program;
  2. and to the maximum extent permitted by law, we will not be liable to you in any way for any cause in connection with such matters including, without limitation, any unused benefits at the time of your termination, in negligence, contract or otherwise, and any liability shall be limited to a refund of the membership fee.

Details & Notice

  1. Hog’s Australia’s Steakhouse may give you notice:
    • by advertisement in a newspaper circulating throughout Australia;
    • by email or sms (to the last known email address or mobile number provided), which you are taken to have received upon the sender receiving confirmation the message has been sent;
    • by the Hog’s Australia’s Steakhouse website (www.hogsbreath.com.au) or www.hogssquad.com, which you are taken to have received within 5 days of posting on the website; or
    • in writing, which you are taken to have received if issued by hand, immediately, or given by post on the earlier of the date of receipt or 3 days after it was sent via post.
  1. You must advise Hog’s Australia’s Steakhouse of any change of name, address, or other details as soon as the change occurs. Hog’s Australia’s Steakhouse is not responsible for any failure by you to notify Hog’s Australia’s Steakhouse of the change that may result in the loss of Hog’s Squad member benefits and/or any other rewards, prizes, giveaways.
  2. Written proof acceptable to Hog’s Australia’s Steakhouse must be supplied for any change of details. Changes to address can be made by contacting Hog’s Australia Steakhouse on 1800 464 783 (AUS) or 0800 464 783 (NZ) or via email to hogssquad@hbca.com.au. These terms will be construed according to and governed by the laws of Queensland and the parties submit to the exclusive jurisdiction of the courts in Queensland.

Gold Hog’s Squad Card Holders

Should you be one of our privileged original Gold Card holders and have any questions relating to terms and conditions please contact us directly hogssquad@hbca.com.au or via 1800 HOGSTER or if in NZ 0800 HOGSTER. Gold Card members are entitled to 25% off the card holders Hog-etiser, Main Meal and Dessert. Discount for Gold Card member only. Member must present card to receive discount. Gold Hog’s Squad cards are valid for use within Australia and New Zealand Hog’s Australia’s Steakhouse restaurants only and is not valid with any other promotions, coupons, vouchers, discounts, home delivery, $9.90 lunch dishes ($12.90 lunch dishes in NZ) or other in-store offers.

Refund Policy

If you are not completely satisfied with your purchase of the Hog’s Squad membership within 30 days, in addition to your rights as a consumer under the Competition and Consumer Act and other applicable Australian consumer protection laws and regulations, you may be eligible to a refund of the membership fee.

A request for refund needs to be submitted in writing to hogssquad@hbca.com.au, refunds can be requested within 30 days of receiving your Hog’s Squad card. Once your request is received and investigated a refund can be initiated on the receipt of your Hog’s Squad membership card to P O Box 8068, Cleveland, Queensland, 4163.

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within three (3) business days of receipt of the returned Hog’s Squad card at P O Box 8068, Cleveland, Queensland, 4163.
Please contact your bank for any further questions regarding to your refund.

 


Frequent Diner Card Membership Terms and Conditions

  1. By activating your Frequent Diner Card you confirm you have reviewed, understood and agree to our Frequent Diner Membership Terms and Conditions.
  2. We reserve the right to change these terms from time to time, and you agree that each time you use our Frequent Diner Card you accept the terms and conditions.
  3. Participation is offered at the discretion of Hog’s Breath Cafe, management reserves the right to revoke privileges for any reason.
  4. Membership to Hog’s Breath Cafe Frequent Diner Program entails a fee of $50 for a 5 year membership or free cards can be redeemed by dining 6 times and collecting a stamp per visit to a Hog’s Breath Cafe restaurant.
  5. The Frequent Diner Cards are not debit, credit or charge cards, are not transferable and remain the property of Hog’s Breath Cafe.
  6. Frequent Diner Cards are not valid for use in conjunction with any other offer, promotion or discount, including $9.90 lunch dishes and items available for delivery.
  7. Replacement cards will incur an administration cost.
  8. Discounts from the card and promotions are for members only.
  9. Frequent Diner Card is valid for use within Australia and New Zealand Hog’s Breath Cafe restaurants only and is not valid with any other promotions, coupons, vouchers, discounts or in-store offers.
  10. Our Frequent Diner Card benefits are:
    • Show your Frequent Diner Card anytime at any Hog’s Breath Cafe in Australia and New Zealand when dining and you will be rewarded with a 25% discount off your main meal unless otherwise specified.
    • Receive one complimentary birthday voucher valid for use in the month of your birthday. Voucher entitles the card holder to a free Natural or Blackened Prime Rib Steak in a traditional cut size or choose your own masterpiece from our menu to equal or lesser value.  Maximum value must not exceed $33.95.  Offer does not include mega cut sized steaks.  Offer not valid with any other offer or discount for the card holder. Limited to one complimentary birthday meal per person, per annum.  Birthday Voucher valid for one use only.You consent to us posting or emailing birthday vouchers which state your name, address, birth month and year of validity.
  11. Frequent Diner Card’s activated with a unique email address will only receive a birthday card if they activate more than 16 days prior to their birthday.
  12. You consent to us, our franchisees, licensees, and business partners contacting you from time to time, including via telephone, post, facsimile and electronic (ie. sms, email and internet) methods.
  13. Frequent Diner may receive other offers and promotions during the time of their membership.
  14. From time to time Hog’s Breath Cafe may send you offers from partners of Hog’s Breath Cafe.
  15. Each Frequent Diner Card is limited to one person only with one unique email address and cannot be used by any person other than the member registered to the Frequent Diner Card.
  16. Government email addresses can filter out junk mail. If you register with a government email address you may not be able to receive promotion emails from Hog’s Breath Cafe including your birthday voucher.
  17. Membership may be cancelled/ refused to individuals by Hog’s Breath Cafe at its discretion, if membership is deemed to be fraudulent, linked to a fraudulent membership and/or a member engages at any Hog’s Breath Cafe restaurant and/or to a Hog’s Breath Cafe or Hog’s Breath Cafe employee in a derogatory, harmful, drunken and/or manner otherwise regarded by Hog’s Breath Cafe as highly inappropriate.
  18. Hog’s Breath Cafe reserves the right to terminate our Frequent Diner Member program at any time by giving you at least 30 days prior written notice in which case you will cease to be able to use and/or participate within our Frequent Diner program and Hog’s Breath Cafe shall have no further liability.
  19. Except as provided in any law which cannot lawfully be excluded or modified by agreement, Hog’s Breath Cafe does not accept any liability whatsoever, including for negligent acts and omissions, with respect to:
    • the breach of any of these terms or any term implied by law (including statute) by any person other than Hog’s Breath Cafe.
    • any Frequent Diner membership benefit or other reward, prize or giveaway;
    • any death or injury or consequential loss or damage arising from the supply of a  Frequent Diner membership benefit and/or other reward, prize, giveaway;
    • the loss, theft or destruction of our Frequent Diner Card or any other member benefit or other reward, prize, giveaway;
    • any failure, delay or inability to provide our Frequent Diner Card or other member benefit or other reward, prize, giveaway to you caused by circumstances beyond its control, including strikes or industrial disputes, acts of God, flood, weather, war or civil disturbance; and
    • any other liability, loss or damage incurred or suffered by any Member (or any other person) in connection with Hog’s Breath Cafe Frequent Diner membership.
  20. Hog’s Breath Cafe may give you notice:
    • by advertisement in a newspaper circulating throughout New Zealand;
    • by email or sms (to the last known email address or mobile number provided), which you are taken to have received upon the sender receiving confirmation the message has been sent;
    • by the Hog’s Breath Cafe website (www.hogsbreath.co.nz), which you are taken to have received within 5 days of posting on the website; or
    • in writing, which you are taken to have received if issued by hand, immediately, or given by post on the earlier of the date of receipt or 3 days after it was sent via post;
  21. Hog’s Breath Cafe may give you notice:
    • by advertisement in a newspaper circulating throughout Australia;
    • by email or sms (to the last known email address or mobile number provided), which you are taken to have received upon the sender receiving confirmation the message has been sent;
    • by the Hog’s Breath Cafe website (www.hogsbreath.com.au), which you are taken to have received within 5 days of posting on the website; or
    • in writing, which you are taken to have received if issued by hand, immediately, or given by post on the earlier of the date of receipt or 3 days after it was sent via post;
  22. You must advise Hog’s Breath Cafe of any change of name, address, or other details as soon as the change occurs. Hog’s Breath Cafe is not responsible for any failure by you to notify Hog’s Breath Cafe of the change that may result in the loss of Frequent Diner member benefits and/or any other rewards, prizes, giveaways.
  23. Written proof acceptable to Hog’s Breath Cafe must be supplied for any change of details. Changes to address can be made by completing our online form at www.hogsbreath.com.au/frequentdiner or via email to bosshog@hogsbreath.com.au.
  24. These terms will be construed according to and governed by the laws of Queensland and the parties submit to the exclusive jurisdiction of the courts in Queensland.
  25. You agree that you have read and accept the terms of our privacy policy on www.hogsbreath.com.au/privacypolicy including without limitation the collection, use and disclosure of personal information.
  26. Kids 12 years of age and under are eligible to hold a Frequent Diner Card and receive 25% off their main meal purchased from our Kids Menu. This includes a free drink and kid’s ice cream.
  27. Kids aged 12 and under receiving a birthday card can choose their free birthday meal from our Kids Menu including a drink and kids ice cream.
  28. Membership to Hog’s Breath Cafe Frequent Diner Program entails a fee of $50 for a 5 year membership for kids or free cards can be redeemed by dining 6 times and collecting one stamp per visit to a Hog’s Breath Cafe restaurant. Stamps may only be collected by purchasing a full value kids meal and is not valid with Kids Eat Free.

Gold Frequent Diner Card Holders

Should you be one of our privileged original Gold Card holders and have any questions relating to terms and conditions please contact us directly at bosshog@hbca.com.au or via 1800 HOGSTER or if in NZ 0800 HOGSTER.  Gold Card members are entitled to 25%  off the card holders Hog-etiser, Main Meal and Dessert.  Discount for Gold Card member only.  Member must present card to receive discount.


We Win, You Win Promotion

The Offer is for 20% off the Main Meal only. Valid for only 7 days after that race weekend (finishing the following Sunday). The 20% off main meal will only be valid to the person showing the post.

Fans MUST show the social media post in-store to receive the offer.

If both cars make the podium the offer is still ONLY 20% off main meal.

This offer is not valid with Hog’s Squad / Frequent Diner Card discount, any other offer/ promotion/ National food promotions, $9.90 lunch dishes, Kid’s Eat Free or home delivery.


Kids Eat Free

At participating Hog’s Breath Cafes only. Check with your local restaurant for days and hours of availability, and any extra conditions. 1 free kids meal per adult purchasing main meal over $20. Children must be 12 or under & ordering from Kid’s menu. All extras & sides, including extra soft drinks, are charged for. Not valid with Frequent Diner / Hog’s Squad Card or any other offer or discount. Value of main meal spend may vary from store to store.

Find your closest Hog’s Breath Cafe.


Lunches From $9.90

At participating Hog’s Breath Cafes only. Check with your local for days and hours of availability, and any extra conditions. Not valid with Frequent Diner Card or any other offer or discount.

Find your closest Hog’s Breath Cafe.


Gift Vouchers

Terms of Use for HOG’S Gift Vouchers (AUS & NZ):

1. By purchasing, redeeming or attempting to redeem a Gift Voucher, you accept and agree to be bound by these Terms of Use and acknowledge you have read and understood our Privacy Policy, available at http://www.hogsbreath.com.au/privacy-policy/
2. Gift Vouchers can be purchased in Australian Dollars (AUD) and New Zealand Dollars (NZD) only.
3. Gift Vouchers purchased in Australian Dollars can only be redeemed in Australian Dollars.
4. Gift Vouchers purchased in New Zealand Dollars can only be redeemed in New Zealand Dollars.
5. Gift Vouchers can be made out to any denomination up to and including the value of $500.
6. The Gift Voucher can be used for purchases at any Hog’s Breath Cafe restaurant located throughout Australia and New Zealand only.
7. The Voucher is valid for bookings made within 6 months from the date of issue unless otherwise stated on the Gift Voucher. The Gift Voucher will expire at midnight on the expiry date stated on the front of the Gift Voucher and cannot be extended.
8. If there is any credit remaining after redemption of the Gift Voucher, it can be used towards future purchases until the credit balance reaches zero, in the form of a new Gift Voucher only.
9. Any balance that remains on the Gift Voucher after the expiry date is not available for use.
10. Additional values cannot be added to existing Gift Vouchers.
11. You cannot use the Gift Voucher for the sole purpose of purchasing alcohol and/or in such a way which would result in a breach of the Liquor Licensing Laws or any other laws governing the Hog’s Breath Cafe where you use the Gift Voucher.
12. You are responsible for the use and safety of your Gift Voucher and the Gift Voucher will not be replaced if lost, stolen, altered or damaged.
13. You are liable for all transactions on your Gift Voucher, except to the extent to which there has been fraud or negligence by us or by any of our employees.
14. Gift Vouchers are non-refundable and cannot be exchanged for cash.
15. To the extent permitted by law, we reserve the right to amend these Terms of Use at any time. Changes to the Terms of Use will be available at http://www.hogsbreath.com.au/terms-conditions/
16. These Terms of Use are to be construed and enforced in accordance with the laws of Queensland, Australia. Any dispute arising from your receipt or use of the Voucher is exclusively subject to the jurisdiction of the courts of Queensland, Australia.

 


 


Terms of Use

Hog’s Breath’s materials, including pages, documents, online graphics and web pages, audio and video, are protected by copyright law. Copyright of Hog’s Breath materials resides with Hog’s Breath. Apart from any fair dealing for the purposes of private study, research, criticism or review, as permitted under copyright legislation, no part may be reproduced or re-used for any commercial purposes whatsoever without written permission.

Enquiries may be directed by email or by writing to the:

Manager Marketing

Hog’s Breath Cafe (Australia) Pty Ltd
PO BOX 8068
Cleveland Q 4163

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